How many straps will i received? There are 2 straps in the package, 1 metal straps and 1 silicone strap. What can I do if my smartwatch is not working? You can send us message to get a replacement watch, or apply for return on Amazon in 365 days since the day you bought. Message Reminder: The women's smartwatch has the capability to receive notifications for incoming messages and display them on the watch face. With its inner vibration device, you will not miss the important informations. Voice Assistant: This android ios smart watch can be integrated with a voice assistant like Google Assistant or Siri, allowing the user to perform various tasks using voice commands such as setting reminders, making phone calls, sending messages, and more. Phone Call: The smartwatch allows users to make and receive phone calls directly from the watch without the need for a mobile phone. The user can use the watch's built-in speaker and microphone to talk and listen to the other person on the call. Alarm - Set alarms and reminders for important events or appointments. Stopwatch - Time yourself while exercising or completing tasks. Find Phone - Locate your misplaced or lost phone using your smartwatch. Music Player - Listen to music and control playback directly from your watch. Remote Camera Control - Use your watch to control your phone's camera remotely. Fitness Tracker - Monitor your activity levels, heart rate, and other fitness metrics. Sleep Monitor - Track your sleep patterns and get personalized recommendations for better rest. Female Menstrual - designed to help you to keep track of your menstrual cycle. It allows you to input the first day of their last period and the average length of cycle. The smartwatch then calculates the estimated start and end dates of next period based on this information. Shutter（Remote Camera Control）: This smartwatch can control the camera of a mobile phone, allowing you to take photos remotely by tapping the watch screen. It make it a nice parnter for travel selfie. Coded Lock: The women's smartwatch can be locked with a password or pattern, ensuring that sensitive data and information on your watch remain secure. DIY Watchface: This round smart watch allows you to customize the watch face according to your own preferences, choosing from a range of pre-installed designs or creating with your own photo or image. It also has 100+ online watchface store on the App(FitCloudPro), and we will keep update new watchface on the APP, you can find out the one you like. IP67 Waterproof: This waterproof smart watch is water-resistant up to a depth of 1 meter for up to 30 minutes, making it suitable for use in the rain or during water-based activities such as swimming. Send us messages, when those situation happend: ✔ You received a suspected second-hand package? # You didn't receive the charging cable? ✔ The smartwatch you received won't start? # Your smart watch doesn't work properly after a period of use? ✔ When you received the package, you found that it was not what you liked? # You find the watch strap is not the right size, too big or too small? ✔ Your Smart watches can't make a call, answer or reject the incoming calls? # Do not know how to connect your phone with the smartwatch by bluetooth? ✔ Or your charging cable lost after after a period of use. Send us message to let us help you with a satisfactory solution. There are 2 ways to send us message. 1-Product page > Click 'Store name' > Click 'Post a question’. 2-Amazon Account > Your Order > Finding related order ID > Click 'Contαct us’